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Connected Conversations Training

A 2-day immersive program to help people show up with courage, clarity, and connection - and have those conversations that matter.

WHO IT'S FOR?

Leaders, teams, and individuals who want to help build psychological safety, resolve tension, strengthen teams and improve communication flow.

Anyone who avoids, delays, or dreads difficult conversations - or wants to stop conversations from turning into conflict

Ideal for leadership development, cultural transformation, relationship repair or performance coaching programs.

Great tools to use in giving, and receiving feedback.

Program Objectives
✔️ Understand what makes conversations unsafe, unproductive or avoided
✔️ Learn to prepare for and engage in complex conversations with intention and courage
✔️ Build awareness of internal and external triggers that derail communication
✔️ Learn to listen, question and respond in ways that build trust
✔️ Practice real-world conversations using Trust + Truth models

What's in the Program?- update this as it's from TLA

The Three-Stage Framework: Credibility • Connection • Confidence

Pillar 1: CREDIBILITY

Pillar 1: Credibility

Trust begins with what others perceive about your integrity, consistency, and truthfulness.

Module 1: Truth

The Science of Truth and Lies

The Truth-Deception Spectrum™

Truth Circles™ and Inner Conflict

Truth Intelligence™ for leaders

Module 2: Trust

The 11 Trust Wisely™ Principles

How trust is built, shaken, and broken

Adaptive trust and risk calibration

Module 3: Transparency

“Cleaning the Glass”: The lens metaphor

Cross-checking for clarity and assumptions

Communicating openly, without oversharing

Pillar 2: CONNECTION

Pillar 2: Connection

Strong leaders create meaningful, human connections - even in complexity.

Module 4: Beliefs

How beliefs shape behaviour and bias

Self-awareness, blind spots, and identity

Belief-audit for aligned leadership

Module 5: Channels

The 5 Channels of Communication

Reading people and situations (verbal, body language, contextual cues)

Listening and responding with intent

Module 6: Connected Conversations

Psychological safety in communication

High-stakes conversations and repair

Giving and receiving feedback without fear
(This is also offered as a standalone workshop.)

Pillar 3: CONFIDENCE

Pillar 3: Confidence

Trust in leadership deepens when courage and clarity fuel consistent action.

Module 7: Mindset

Navigating uncertainty and pressure

Growth mindset vs. fixed identity

Self-trust and emotional regulation

Module 8: Courage

Vulnerability as a strength

Speaking hard truths with care

Modelling moral bravery

Module 9: Plan

Building your Trusted Leader Action Plan

Tracking and reporting

How is it Delivered?

Program Options:

1 or 2-Day Intensive: Core framework with essential techniques

3-Day Comprehensive: Full framework with practical application

Customised Program - can include: seminars, in personal or virtual training, tailored modules, group or 1:1 coaching. Get in touch to discuss your needs.

Public Programs - Australia

Interested in The Connected Conversations Program?

Sign up here to be notified when dates for next in-person and virtual programs are released. Or reach out to discuss in-house training for your team.